terms & conditions

1. Cancellation of a Performance.

1. Contact details will be collected for the first 10 sales (these do not include competition tickets).

2. Due to cost associated with performing, if tickets sales are below 10 patrons per night, MITS reserves the right to cancel that performance. 

3. MITS reserves the right to cancel any performance due to unforeseen circumstances. If this occurs, every effort will be made to ensure all ticket holders are refunded or offered an alternative night.

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2. Refunds & Exchanges.

1. Refunds -Subject to any statutory rights of refund (including, without limitation, the provisions of the Australian Consumer Law), if a performance takes place then generally there is no right to a refund.  

2. Tickets may be returned to our ticket agent for resale. If they do sell, a full refund will be issued.

3. Exchanges – ARE permitted, providing notice is given no less than 72 hours of ticketed performance and subject of availability.

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3. Group Bookings & Ticket Purchasing.

1. All group bookings must be paid for together in order to receive the group discount.

2. Tickets on hold must be paid in full within two business days of the performance night.

3. If tickets on hold are not paid for within two business days of the performance night, MITS reserves the right to resell the tickets without prior warning.

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4. Special Meals.

1. Due to limited capacity in our kitchen, MITS will not cater for dislikes.

2. MITS endeavors to cater for special dietary requirements and basic allergies when we can. 

3. If contact details are not left with ticket agent when requesting your special meal, your special meal will not be guaranteed.

4. Our caterer reserves the right to refuse special meal request for any given reason.

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Mount Isa Theatrical Society reserves the right to change/amend the above Terms & Conditions without prior notice.

Please contact MITS at info@mits.org.au if you have any queries/concerns.